RT @westdotcodottt: ‘I’ve had enough of the “AV is complicated” arguments, so I wrote a story explaining it: j.mp/eZyIfh …’

RT @christianbok: Watch gravity play “Cantata 147” by Johann Sebastian Bach—(via @derekbeaulieu): http://j.mp/ijRIGf

@jpstacey horse

@EvanAtUPS anyway, I’ll leave you in peace – thanks for trying!

@EvanAtUPS I see that. But call centre is open till 2000. All they have to do is confirm a time slot smaller than ‘a whole day’…

@evanatups If they hadn’t been both incompetent and unwilling to rectify *their* mistake, I wouldn’t be making this fuss! Sorry to hound you

@EvanAtUPS thanks. I rang earlier, twice, at my expense. It’s their turn now, no?

In fairness to the helpful @EvanAtUPS, it’s the UK people who have no concept of customer service. No surprises there, alas.

@EvanAtUPS I appreciate that – thanks. It’s the UK people who are silent and unhelpful, and apparently happy to inconvenience people.

So far @ups (@EvanAtUPS) have promised a phone call – and not even managed to deliver that either. I’m left to guess what happens next.